Contact Us


We are very proud of our products and stand behind the quality. If you have questions or would like more information about Paris Perfect products please email store@parisperfect.com

With a passion for finding the most beautiful vacation rentals, a focus on customer service, 20 years of experience and a dedicated team, Paris Perfect has become the most trusted vacation rental agency in Paris. Over the years we have also developed an expertise in locating and remodeling apartments for former guests and new owners who fell in love with the Paris lifestyle and wanted to spend part of each year enjoying the City of Light. We have helped them find and create beautiful homes and valuable vacation rental properties. With a love of decorating, Paris Perfect founder Maddy developed our line of luxury sheets for our vacation rentals properties and now, at the request of our many guests, brings that offering to you to buy for your own enjoyment. 

Please see our fine vacation rental properties at ParisPerfect.com, LondonPerfect.com and ItalyPerfect.com.

Shipping

Orders are shipped within 3 business days using the United States Postal Service. Depending on the weight of your order, we use First Class or Priority Mail options. Shipping time depends on the USPS schedule. You will receive a tracking number via email as soon as your order is processed.
Paintings are shipped from Paris and might take slightly longer to process. Paintings are shipped with the LA Poste service and you will receive a tracking number as soon as it ships.


Returns & Refund Policy

100% refund within 30 days of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Returns must be sent via trackable carrier. 

To complete your return, please contact us (store@parisperfect.com) for the return address and provide receipt or proof of purchase.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error is not refundable. 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.

Late or missing refunds (if applicable)

If you haven’t received your refund, please check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at store@parisperfect.com.

Return Shipping for returns

You will be responsible for paying the return shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.